Terms & Conditions

1. Acceptance of Terms

By accessing the DELRIQUE website (delrique.com and associated subdomains) or engaging our services across DELRIQUE Apparel, DELRIQUE Infotech, and DELRIQUE Labs, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our platforms or services.

2. Scope of Services

DELRIQUE operates as a modern business group providing specialized enterprise capabilities:

• DELRIQUE Apparel: Custom institutional uniform design, school uniform programs, corporate suiting, medical attire, and bespoke woven neckwear manufacturing.
• DELRIQUE Infotech: Managed IT support, AI workflow automation, cybersecurity perimeters, Microsoft 365/cloud migrations, enterprise networking, and custom portal engineering.
• DELRIQUE Labs: Research & development of self-hosted AI knowledge engines and privacy-first digital workspace software.

3. Quotations & Commercial Proposals

• All written quotations and commercial proposals are valid for 30 calendar days unless specified otherwise.
• Pricing excludes statutory Goods & Services Tax (GST) unless explicitly itemized as inclusive.
• Final project scope and commercial terms are binding upon execution of a formal Service Level Agreement (SLA) or Purchase Order.

4. Payment Terms & Account Obligations

• Invoices are payable within 15 calendar days of issue unless customized milestone terms are defined in individual contracts.
• Overdue balances beyond 30 days may incur late interest at 1.5% per month.
• DELRIQUE reserves the right to temporarily suspend active SLA support or apparel shipments for accounts with unresolved overdue balances.

5. Intellectual Property Rights

All content on our websites (trademarks, heraldic heraldry, copy, layout, code) remains the intellectual property of DELRIQUE. Custom deliverables (such as bespoke uniform weave patterns, custom software builds, or proprietary network topologies) transfer to client ownership upon full payment of contractual fees.

6. Client Responsibilities

Clients are required to:

• Provide accurate measurement sheets, tech packs, or system credentials necessary for contract execution.
• Maintain independent offsite data backups prior to major IT infrastructure modifications or software deployments.
• Designate a primary project manager for sign-offs, sample approvals, and milestone acceptances.

7. Confidentiality & Non-Disclosure

Both parties agree to maintain strict confidentiality regarding trade secrets, proprietary software code, network configurations, and commercial pricing disclosed during engagements. Confidentiality obligations survive contract termination.

8. Limitation of Liability

DELRIQUE shall not be liable for indirect, punitive, or consequential damages. Our aggregate financial liability under any contract or engagement shall not exceed the total fees actually paid by the client for the specific service giving rise to the claim.

9. Warranties & Guarantees

Specific product and service warranties are detailed in individual division contracts (e.g. fabric colorfastness standards for Apparel, NOC uptime SLAs for Infotech). Warranties do not cover damage resulting from misuse, unauthorized third-party intervention, or unapproved modifications.

10. Force Majeure

Neither party shall be held liable for delays or performance failures resulting from events beyond reasonable control, including natural disasters, acts of government, raw material supply chain disruptions, or global network outages.

11. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any legal proceedings arising from engagements with DELRIQUE shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

12. Contact Information

For questions or formal inquiries regarding these Terms & Conditions:

DELRIQUE Group
Phone: +91 9076351307
Email: contact@delrique.com
Website: delrique.com